If you have any questions: please contact us at email@example.com and if you are more of a retro kind of person, send us a letter to Calle de Santa María 16, 5C, 28014 Madrid.
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer's internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
When you provide us with your personal information to complete a transaction, verify your credit card, place an order, arrange for a shipment or make a return, we imply that you consent to its collection and use for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How can I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at
we take care of your firstname.lastname@example.org
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required to do so by law or if you violate our Terms of Service.
SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify's data storage, databases, and the general Shopify application. Your data is stored on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as it is necessary to complete the purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as outlined by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by stores and their service providers.
For more insight, you may also want to read Shopify's Terms of Service here or Privacy Statement here .
SECTION 5 - THIRD PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for purchase-related transactions.
For these providers, we recommend that you read their privacy policies so that you can understand how your personal information will be handled.
In particular, remember that some providers may be located or have facilities that are located in a different jurisdiction than either you or us. So if you wish to proceed with a transaction involving the services of a third party provider, your information may be subject to the laws of the jurisdiction(s) in which the service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway based in the United States, then your personal information used to complete the transaction may be subject to disclosure under United States law, including the Patriot Act.
When you click on links in our store, you may be redirected away from our site. We are not responsible for the privacy practices of other sites and we encourage you to read their privacy statements.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
If you provide us with your credit card information, that information is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no method of transmission over the Internet or method of electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional industry-accepted standards.
SECTION 7 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your dependents minors use this site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you want to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer Cuidamostusdatos@pepemate.com or by mail to Pepe Mate
[C/Santa Maria 16, 5C 28014 Madrid, Spain]
In order to facilitate your navigation through the Platform, we use data storage and retrieval tools: cookies, advertising pixels or technologies with similar functionalities (hereinafter, the " Cookies ").
In any case, we inform you that the provider is responsible for the Cookies and the treatment of the data obtained through its own Cookies and those of third parties, deciding on the purpose, content and use of the treatment of the information collected.
What is a Cookie?
Cookies are files containing small amounts of information that are downloaded to the user's device when visiting a web page.
Cookies are essential for the operation of the Internet; they cannot damage the user's equipment/device and, if they are activated in your browser's settings, they help to identify and resolve possible malfunctions of the Platform. Cookies have many purposes, such as allowing you to navigate between pages efficiently, remembering your preferences, and generally improving your user experience. They also help ensure that the ads you see online are the most relevant to you and your interests.
WHAT IS NOT A COOKIE?
It is not a virus, nor a Trojan horse, nor a worm, nor spam, nor spyware, nor does it open pop-up windows.
WHAT INFORMATION DOES A COOKIE STORE?
Cookies do not usually store sensitive information about you, such as credit cards or bank details, photographs, your ID or personal information, etc. The data they store is of a technical nature, personal preferences, personalization of content, etc.
The web server does not associate you as a person but your web browser. In fact, if you regularly browse with Internet Explorer and try browsing the same website with Firefox or Chrome, you will see that the website does not realize that you are the same person because it is actually associating the browser, not the person.
WHAT KIND OF COOKIES ARE THERE?
Technical cookies : These are the most basic and allow, among other things, to know when a human or an automated application is browsing, when an anonymous user and a registered user are browsing, basic tasks for the operation of any dynamic website.
Analysis cookies : They collect information about the type of browsing you are doing, the sections you use the most, products consulted, time slot of use, language, etc.
Advertising cookies : They show advertising based on your browsing, country of origin, language, etc...
WHAT ARE OWN COOKIES AND THIRD PARTY COOKIES?
Own cookies are those generated by the page you are visiting and third-party cookies are those generated by external services or providers such as Facebook, Twitter, Google, Tiktok, etc.
COOKIES USED ON THIS WEBSITE
This website uses the following own cookies :
Session cookies, to ensure that users who write comments on the blog are human and not automated applications. In this way spam is combated. If you leave a comment on our site you can choose to save your name, email address and website in cookies. This is for your convenience, so you don't have to fill in your details again when you leave another comment. These cookies will last for one year.
This website uses the following third-party cookies :
Google Analytics: Stores cookies to be able to compile statistics on the traffic and volume of visits to this website. By using this website you are consenting to the processing of information about you by Google. Therefore, the exercise of any right in this regard must be done by communicating directly with Google. Social networks: Each social network uses its own cookies so that you can click on buttons such as Like or Share .
A cookie is a small text file that is stored in your browser when you visit almost any web page. Its usefulness is that the web is able to remember your visit when you return to browse that page. Cookies usually store information of a technical nature, personal preferences, content personalization, usage statistics, links to social networks, access to user accounts, etc. The purpose of the cookie is to adapt the content of the web to your profile and needs, without cookies the services offered by any page would be significantly reduced.
WHAT HAPPENS IF I DISABLE COOKIES ?
In order for you to understand the scope that deactivating cookies can have, we show you some examples:
You will not be able to share content from that website on Facebook, Twitter or any other social network. The website will not be able to adapt the contents to your personal preferences, as is often the case in online stores. You will not be able to access the personal area of that website, such as My Account , or My Profile or My Orders .
.CAN COOKIES BE ELIMINATED?
Yes. Not only delete, but also block, in a general or particular way for a specific domain.
To delete cookies from a website you must go to your browser settings and there you can search for those associated with the domain in question and proceed to delete them.
CONFIGURATION OF COOKIES FOR THE MOST POPULAR BROWSERS
Please follow this link where it is indicated how to access, manage and delete cookies in Google Chrome: